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Best Bubble Tea Products 4 years running
Best Bubble Tea Products 4 years running
Best Bubble Tea Products 4 years running
Best Bubble Tea Products 4 years running

  

Bubble Tea Supply Frequently Asked Questions


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Click here for Wholesale and Pricing Information
 

  • Product
  • Training DVD
  • Tea
  • Flavored Powder
  • Syrups
  • Tapioca
  • Juice Balls
  • Supplies and Equipment
  • Machines
  • Kits
  • Set Up
  • Shipping and Distribution
  • General Questions
  •  

    Product

     
    Bubble Tea Question Do you sell product by the boxes or pieces?
    Bubble Tea Answer

    All of our products can be sold individually (except for straws that come in a bag of 40) or by the cases. The more a customer orders, the less the product becomes. Please also note that when product gets shipped, higher volume will offer greater shipping discounts.

    http://www.bubbleteasupply.com/index.php?page=wholesalerequest_gm.htm for wholesale request form.


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    Training DVD

     
    Bubble Tea Question Could you please tell me a little bit about the Training Video?
    Bubble Tea Answer

    Bubble Tea Supply's training video will show you how to make the perfect drink with our award winning products and supplies. You will learn how to cook Bubble Tea Supply's tapioca pearls, prepare sugar syrup, brew tea, prepare a liquid bubble tea drink, prepare a slushy frozen bubble tea drink, make milk tea, prepare a bubble tea using syrups, store tapioca pearls, and see an overview of supplies and equipment available.

    Purchase Training DVD here http://www.bubbleteasupply.com/store/store.php3?item_id=253


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    Bubble Tea Question Do I need the training video or can I make the perfect drink without the video?
    Bubble Tea Answer

    Making the perfect drink is simple when using Bubble Tea Supply's award winning products. We send recipes and instructions with orders, and measuring scoops for accuracy to make the perfect drink. We have made making bubble tea simple!


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    Bubble Tea Question How long is the training video?
    Bubble Tea Answer

    The training video is approximately 15 minutes.


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    Bubble Tea Question Is the training video worth it?
    Bubble Tea Answer

    The training video is definitely helpful to many. Depending on your cooking skill and how one learns, the video takes you through a step by step process of making the perfect bubble tea drink. There are several companies that charge $10,000 for training. Why should you invest in a day long training when it is simple to make bubble tea? The key is using quality products that make it simple, like Bubble Tea Supply's award winning products.


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    Bubble Tea Question Can someone come out to meet me and show me how to make your bubble tea?
    Bubble Tea Answer

    With Bubble Tea Supply's quality products, we've made it simple to make the perfect bubble tea drink. If you want training, a training DVD is available to introduce the basic recipes of making bubble tea. http://www.bubbleteasupply.com/store/store.php3?item_id=253 Training right in your home while your experiment with your products. Don't be misled into thinking you need to pay $10,000 or more for training to make a perfect drink. Use the best products and you can't go wrong.


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    Tea

     
    Bubble Tea Question How much tea can I make with a filter bag?
    Bubble Tea Answer

    Each filter bag makes 1 quart of tea when used for milk tea and 2-4 quarts when brewed for leisure drinking.


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    Flavored Powder

    Bubble Tea Question What are the ingredients in bubble tea?
    Bubble Tea Answer

    Bubble Tea contains flavor, creamer, sweetener, a liquid base (water or tea) and ice. http://www.bubbleteasupply.com/index.php?page=abc2.html


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    Bubble Tea Question How many drinks can your 2.2 lbs of powder make?
    Bubble Tea Answer

    If you are using the Bubble Tea Supply's flavored powder and following our suggested recipes, there are approximately 45-50 servings. Compare this to others that offer 18-20 servings per 2.2 lbs bag. With Bubble Tea Supply you get twice the servings!


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    Bubble Tea Question Is there any sugar in the flavored powder?
    Bubble Tea Answer

    The flavored powder is mostly made from crushed natural fruit and a bit of non-dairy creamer and sugar. The non-dairy creamer and sugar is added to the natural fruit powder to help prevent the powder from clumping. However, Bubble Tea Supply makes sure that during the manufacturing of its flavored powders, the flavor is the most important ingredient to create a natural and vibrant taste for customer satisfaction. Please note that creamer and sweetener still needs to be added to the flavored powder to make the perfect bubble tea drink.


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    Bubble Tea Question How many servings are there in a 2.2 lbs. (1kg) flavored powder bag?
    Bubble Tea Answer

    45 - 50 servings which will make 45-50 16oz. drinks.


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    Bubble Tea Question How many servings are there in the sample pouches (3.5 oz) flavored powder bags (included in the business sample kits)?
    Bubble Tea Answer

    Each flavored powder bag pouch included in our sample kits can make 4-5 16oz drinks.


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    Bubble Tea Question What's the size of one scoop?
    Bubble Tea Answer

    1 ounce. Scoops are provided with every order for our customers. If you are using our recipes to make a drink with products not purchased from our company, it will not make a perfect drink because all products are manufactured differently.


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    Bubble Tea Question Should I use flavored powder or flavored syrup?
    Bubble Tea Answer

    Flavored powder and flavored syrup make different types of drinks. We recommend trying a Deluxe Business Sample kit that offers you the chance to try both syrups and powders. Syrups don't mix well with creamer or milk and will cause the drink to curdle. Syrups are best used to infuse flavors in the teas or to mix with water as a base to make a non-creamy slushy drink. Flavored powders are cream based thus creamer is added to it to make it even creamier and rich to the taste. Flavored powders are best mixed with water or tea as a base to create a creamy slushy drink.


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    Bubble Tea Question Do all bubble tea drinks have tea in them?
    Bubble Tea Answer

    Not all bubble tea drinks have tea in them. Only the drinks that have a tea base have tea in them. The milk tea powders and green tea powders do have tea in them. You can make your bubble tea using the green jasmine tea or black aromatic filter bags But, you don't need to use tea as a base to mix the drink, you can just use water or milk.


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    Bubble Tea Question What are the top five flavors?
    Bubble Tea Answer

    Many people favor the fruity flavors. However, the drinks with some caffeine sell well also. The top five flavors are honeydew, strawberry, mango, coffee and milk tea.


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    Syrups

     
    Bubble Tea Question Do you have a sugar free Syrup?
    Bubble Tea Answer

    No.


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    Bubble Tea Question What is coconut meat in syrup and how does it taste?
    Bubble Tea Answer

    Coconut meat is a jelly konyaku piece that is sweet and adds texture to a drink. It does not have to be cooked so it is a good alternate to tapioca pearls. We carry coconut meat in pineapple syrup, lychee syrup and green apple syrup. They look interesting like the tapioca pearls at the bottom and taste great.
    Coconut Meat in Syrup


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    Bubble Tea Question How is the coconut meat in syrup used?
    Bubble Tea Answer

    You just add it to the bottom of the cup with the tapioca pearls or you can use it on its own.


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    Bubble Tea Question How many drinks can flavored syrup make?
    Bubble Tea Answer

    Normal use is usually 1-2 fl. oz. per 16 fl. oz. bubble tea. Thus, a 40 fl. oz.container can serve 20-40 bubble teas.


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    Tapioca

     
    Bubble Tea Question How do I make tapioca?
    Bubble Tea Answer

    Boil 15 minutes, take off the heat and let sit with cover on for 15 minutes. After that you drain and rinse the tapioca under water. Put in a container and coat with sugar or sugar syrup. It's similar to making pasta.


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    Bubble Tea Question Do you happen to have the smaller 5 minute Tapioca?
    Bubble Tea Answer

    No, we don't carry the 5 minute tapioca pearl because the quality isn't very good for businesses. Our tapioca pearl only takes 15 minutes to boil and sit for 10-15 minutes.


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    Bubble Tea Question What is the difference between the colored tapioca pearls and the black/brownish tapioca pearls?
    Bubble Tea Answer

    They are both made from tapioca starch. The colored tapioca pearls have pastel colors added to them to make it look more like candy. After cooking them and adding sugar, they have a cotton candy taste. The black/brownish tapioca pearls are the original pearls that were used in the original bubble tea drink. The black/brownish color comes from a bit of caramel added to the starch during preparation. After cooking the black/brown tapioca pearls and adding sugar, it has a sweet caramel taste.


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    Bubble Tea Question How long can I store the raw tapioca in an unopened bag?
    Bubble Tea Answer

    You can store an unopened bag of tapioca pearls for 6-12 months in a cool and dry area. Do not store in the freezer or refrigerator. It will cause the raw tapioca pearl balls to fall apart when opening the bag.


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    Bubble Tea Question After opening the bag of tapioca, what do I do with the unused portion?
    Bubble Tea Answer

    Once the bag of tapioca is opened you need to cook it within a few days to avoid it drying out and crumbling and protect against spoilage.


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    Bubble Tea Question After cooking the Tapioca, do you just let it sit out or keep it refrigerated?
    Bubble Tea Answer

    After cooking the tapioca pearls, put them in a container and coat with sugar or sugar syrup. This should be kept at room temperature or a bit warmer, but do not put in the refrigerator or freezer. The cooked tapioca pearls should be consumed within 8-10 hours.


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    Bubble Tea Question After cooking, how many days it will last?
    Bubble Tea Answer

    After preparing the tapioca pearls, it is highly recommended to use them the same day (within 8-10 hours). Do not store in the refrigerator or in a cold area. The cold air will cause the tapioca pearls to harden and will no longer be chewy or pleasant to eat.

    A hint for home users: prepare tapioca pearls completely, with a coating of sugar. If all pearls will not be consumed, place in a large Ziploc bag and flatten (don't make it too thick). Place in the freezer flat. When ready to enjoy pearls again, break off a piece of frozen pearls and place in BOILING water. Boil for a few minutes till the pearls soften. Rinse under warm water and coat with sugar.


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    Bubble Tea Question Can the pearls be warmed up or cooked in the microwave?
    Bubble Tea Answer

    No, pearls can not be prepared in the microwave. However, if you cook the tapioca pearls and freeze them flat in a zip loc bag, you can reboil a portion in boiling water for a few minutes to get them chewy again.


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    Bubble Tea Question How many drinks can 6.6 lbs of pearls make?
    Bubble Tea Answer

    Approximately 80-100 servings. This will vary depending on the amount of pearls you use per cup. For example, some bubble tea shops serve 1/4 cup of tapioca pearls with drinks, compared to other stores that use 1/3 cup of pearls with drinks. The amount of pearls used in every cup is based on who is preparing the drink.


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    Bubble Tea Question Does your company sell the pearls in little individualized pre-packaged packs? Or is the smallest size is in a 6.6 lb bag?
    Bubble Tea Answer

    Tapioca pearls are prepackaged in smaller sizes for the home and party kits. We have a 2.2 lb. Tapioca pearl bag available.


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    Juice Balls

     
    Bubble Tea Question What is the shelf life of the juice balls?
    Bubble Tea Answer

    Juice balls have a one year shelf life unopened and stored at room temperature.


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    Bubble Tea Question How long can the juice balls last after the container is opened?
    Bubble Tea Answer

    After the container of juice balls are opened, it should be stored in the refrigerator and used within a weeks time.


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    Bubble Tea Question What can I use the juice balls for?
    Bubble Tea Answer

    Juice balls are great for smoothies, bubble tea drinks, frozen yogurt, ice cream, gellato, and shaved ice.


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    Bubble Tea Question How are the juice balls different than tapioca pearls?
    Bubble Tea Answer

    Juice balls are not made with a starch like the tapioca pearls. The thin outside layer of the juice balls are made from a seaweed extract. When you bite down, a squirt of fruit juice bursts into your mouth for a sweet and pleasant surprise.

    The diameter of the juice ball is a bit smaller than the tapioca pearl so can be sucked up using the fat straw.

    When you bite into a tapioca pearl, it's a chewy texture and have no juice in them.

    Both juice balls and tapioca pearls are great for smoothies, bubble tea drinks, ice cream, gellato, and shaved ice.


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    Bubble Tea Question What's the difference between juice balls and popping boba?
    Bubble Tea Answer

    It's a similar product, except that the juice ball is literally a juice ball. It is not a boba (tapioca pearl that is made from tapioca starch).


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    Bubble Tea Question Who would use juice balls?
    Bubble Tea Answer

    Any business that does not have the ability to cook tapioca pearls should consider serving juice balls. It's fun to look at and enjoyable to eat. A sweet treat in your mouth and a fun drink to watch with the dancing balls on the bottom of your drink.


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    Supplies and Equipment

     
    Bubble Tea Question What kind of blender comes in the Ultimate Business Kit?
    Bubble Tea Answer

    The BlendTec Space Saver blender is included in the Ultimate Business Kit.


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    Bubble Tea Question Do you have fat straws?
    Bubble Tea Answer

    We offer straws that come in a bag of 40. For businesses, we offer 4000 straws in a case.


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    Bubble Tea Question How much does it cost for a bag of straws?
    Bubble Tea Answer

    $3.75 per bag of straws (40 included).


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    Bubble Tea Question Do you have cups?
    Bubble Tea Answer

    We offer a variety of cups. Our "AO-line" of flexible soft plastic cups come in the 500ml (16oz) and 700ml (20oz) sizes. The 500ml cups have our branded Neptune Ice logo imprinted on the cups. Our "PPC-line" of hard plastic cups come in the 500ml (16oz) size. Cups are sold in sleeves of 100 for $10.95-$16.95 or for businesses they are sold in cases of a thousand and two thousand.


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    Bubble Tea Question What's the size of one scoop?
    Bubble Tea Answer

    1 ounce. Scoops are provided with every order for our customers. If you are using our recipes to make a drink with products not purchased from our company, it will not make a perfect drink because all products are manufactured differently.


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    Bubble Tea Question Is it better to use a blender to make bubble tea?
    Bubble Tea Answer

    Preparing bubble tea can be done with a shaker, blender, or shaved ice machine. We recommend that you try the different methods to see the texture that you want to serve. Some businesses offer customers their choice of preparation, this way you can't go wrong with satisfying your customer.


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    Bubble Tea Question Can I distribute your products?
    Bubble Tea Answer

    We have a variety of distribution programs available. Please email kari@bubbleteasupply.com for more information.


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    Bubble Tea Question I noticed that some bubble tea shops have a machine that shakes each drink. Do you sell this machine?
    Bubble Tea Answer

    We don't sell shaker machines anymore because we think it's a waste of money. The shaker machine is for novelty. It's not necessary. You can prepare your drinks by shaking it to order, serving it as a liquid or blending it. We do offer Blendtec blenders at great prices if you're interested in blending your drinks.


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    Bubble Tea Question Do you have fat straws?
    Bubble Tea Answer

    We offer straws that come in a bag of 40. For businesses, we offer 4000 straws in a case.


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    Bubble Tea Question How much does it cost for a bag of straws?
    Bubble Tea Answer

    $3.75 per bag of straws (40 included).


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    Machines

     
    Bubble Tea Question Do you sell machines?
    Bubble Tea Answer

    We sell Blendtec brand electric blenders, like you see at Jamba Juice or Starbucks and a cup sealing machine which seals a plastic film lid on the cup after the drink is made.


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    Bubble Tea Question Can I use any cup?
    Bubble Tea Answer

    You can serve your bubble tea drink in any cup. Some people serve bubble tea warm, thus use a cup that can handle the heat. We have two cup sizes available for you, 16 oz (500ml) and 20 oz (700ml).


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    Bubble Tea Question Which machines are necessary to make bubble tea?
    Bubble Tea Answer

    A blender may be used to make bubble tea if making a slushy type of drink. Some businesses use a sealer machine to seal covers on the top of each cup instead of using dome or flat lids. The machines are optional.


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    Bubble Tea Question How much is your machine?
    Bubble Tea Answer

    The Sealing Machine is $2,399.00 with free shipping when sent within the 49 continental states.


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    Bubble Tea Question How many seals in a roll for the sealer?
    Bubble Tea Answer

    It will seal approximately 4000 cups.


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    Bubble Tea Question How many sealing rolls are in a case?
    Bubble Tea Answer

    6 rolls in a case.


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    Bubble Tea Question What are the warranties on the machine?
    Bubble Tea Answer

    Unfortunately we don't offer a warranty on the machine but can offer one year of technical support.


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    Bubble Tea Question How long will it take for the Sealer Machine to be shipped within the USA?
    Bubble Tea Answer

    It will take approximately 2-3 business days for the sealer to arrive to a customer.


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    Bubble Tea Question Do I have to pay for the shipping of the Sealer Machine?
    Bubble Tea Answer

    Shipping is free to send the sealer machine within the continental United States.


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    Bubble Tea Question How much is the Sealing Machine?
    Bubble Tea Answer

    $2,399.00 which includes shipping within the USA.


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    Bubble Tea Question How much is the film on top of that?
    Bubble Tea Answer

    The film is $75.00/roll, I recommend buying a case for $360/case/6rolls


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    Bubble Tea Question What does your sealing film look like (design)?
    Bubble Tea Answer

    We carry a plain (translucent clear) film with no design.


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    Bubble Tea Question Can I use the film to seal any cup?
    Bubble Tea Answer

    The seal film can be used on any cup as long as the diameter is 95mm. Each seal is 130mm with black marks every 115 mm.


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    Bubble Tea Question Do you carry the shaking machine?
    Bubble Tea Answer

    We do not carry the shaking machine because it's expensive and a novelty piece of equipment. We offer different shakers to shake the perfect bubble tea drink or you can make your drink in a blender.


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    Bubble Tea Question How much is the shaker?
    Bubble Tea Answer

    We offer two shakers, a plastic Neptune Ice shaker and stainless steel shaker. They range in price from $6.95 to $26.95.


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    Bubble Tea Question I noticed that some bubble tea shops have a machine that shakes each drink. Do you sell this machine?
    Bubble Tea Answer

    We don't sell shaker machines anymore because we think it's a waste of money. The shaker machine is for novelty. It's not necessary. You can prepare your drinks by shaking it to order, serving it as a liquid or blending it. We do offer Blendtec blenders at great prices if you're interested in blending your drinks.


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    Bubble Tea Question Do we have to pay a shipping fee for the Sealing Machine?
    Bubble Tea Answer

    No, shipping is free for the sealing machine if shipped within the USA.


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    Bubble Tea Question How can I purchase a sealer machine? How long does it take to ship a sealer machine?
    Bubble Tea Answer

    Sealer machines will be shipped directly from our Taiwan office. It normally takes between one and a half to two weeks for delivery once the payment is received. For the sealer machine, we only take payment in the form of a bank wire.


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    Kits

     
    Bubble Tea Question Can I choose the flavors for the home kit?
    Bubble Tea Answer

    Yes, you can choose four flavors you want included in your kit. You can also add additional items, flavored powder packets, tapioca, straws, and shaker cup.


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    Bubble Tea Question Can I choose the flavors included in the business kit?
    Bubble Tea Answer

    Most times our sample business kits include the most popular items for you to sample. However, if you want only certain flavors included, please call and request this when placing your order. f you're purchasing an EZ Starter kit, Fundraising Kit, or Ultimate Business Starter kit, you can choose your flavors.


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    Bubble Tea Question Can I purchase the 3.5 oz flavored powders individually?
    Bubble Tea Answer

    No, however, you can add the 3.5 oz flavored powders to the home and party kit or Pearls n Powder business kit.


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    Bubble Tea Question Is there a starter sample kit?
    Bubble Tea Answer

    Yes, we have a few. We have sample kits which allow you to sample a variety of products or starter kits that includes everything you need to get going. Which are you interested in?

    The sample kits would be the Pearls n Powder kit which focuses the samples on our flavored powders and tapioca pearls. The Deluxe Business Sample kit offers Bubble Tea Supply's award winning flavored powders, tapioca pearls, teas, syrups, and several of our tools to make the perfect bubble tea drink. If you are interested in certain flavors included in your sample kit, please call in your order and specify what you are interested in trying. Otherwise, we will choose sample flavors for you to try.

    The starter kits include the larger size quantity of flavored powder. We have the EZ Starter kit which includes enough product to make about 200 drinks.

    Fundraising Kit which includes enough product to make about 300 drinks.

    Business Starter Kit which includes enough product to make about 1000 drinks.

    Ultimate Business Kit which includes enough product to make about 1000 drinks and includes the sealer machine.


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    Bubble Tea Question What's the difference between the Business Starter Kit and the Ultimate Business Kit?
    Bubble Tea Answer

    Both kits make approximately 1000 drinks. However, the ultimate.business kit includes the sealer machine.


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    Bubble Tea Question Will it cost me to get a sample?
    Bubble Tea Answer

    We have a variety of kits available for you to choose from. We have small kits and large kits so that individuals can choose one to suit their tasting needs. The smaller kits are Bubble Tea Supply's home and party kits, which serve approximately 20-40 drinks or a variety of larger business kits. The Pearls n Powder kit focuses the samples on our flavored powders and tapioca pearls. The Deluxe Business Sample kit offers Bubble Tea Supply's award winning flavored powders, tapioca pearls, teas, syrups, and several of our tools to make the perfect bubble tea drink. If you are interested in certain flavors included in your sample kit, please call in your order and specify what you are interested in trying. Otherwise, we will choose sample flavors for you to try.


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    Bubble Tea Question What kind of blender comes in the Ultimate Business Kit?
    Bubble Tea Answer

    The Space Saver blender is included in the Ultimate Business Kit.


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    Bubble Tea Question How many drinks can I make with the small bag of powders that come in the sample kits?
    Bubble Tea Answer

    You can make about 5-6 16oz drinks.


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    Bubble Tea Question Whats the difference between the Deluxe Business Sample Kit and Pearl N Powders Sample kit?
    Bubble Tea Answer

    The Pearls n Powder kit focuses the samples on our flavored powders and tapioca pearls. The Deluxe Business Sample kit offers Bubble Tea Supply's award winning flavored powders, tapioca pearls, teas, syrups, and several of our tools to make the perfect bubble tea drink. If you are interested in certain flavors included in your sample kit, please call in your order and specify what you are interested in trying. Otherwise, we will choose sample flavors for you to try.


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    Bubble Tea Question Do you have a sample kit that has all the flavors?
    Bubble Tea Answer

    Yes, our Deluxe Business Sample Kit.


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    Set Up

     
    Bubble Tea Question How can I introduce bubble tea to my store?
    Bubble Tea Answer

    You can place an order with me and we'll ship you the products you need.


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    Bubble Tea Question What equipment do I need to run a bubble tea business?
    Bubble Tea Answer

    Minimal supplies needed to make a bubble tea are:

    • Shaking Cup
    • Measuring Scoop
    • Containers for bubble tea flavor powders
    • Container for cooked tapioca
    • Stove top or burner to cook tapioca
    • Pot to cook tapioca
    • Strainer
    • Cups & Lids
    • Straws

    Optional equipment include:
    • Blender (K-Tec/Blendtec is recommended)
    • Cup sealing machine (Seals a lid on plastic cup)
    • Pumps for syrups


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    Bubble Tea Question I noticed that some bubble tea shops have a machine that shakes each drink. Do you sell this machine?
    Bubble Tea Answer

    We don't sell shaker machines anymore because we think it's a waste of money. The shaker machine is for novelty. It's not necessary. You can prepare your drinks by shaking it to order, serving it as a liquid or blending it. We do offer Blendtec blenders at great prices if you're interested in blending your drinks.


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    Bubble Tea Question What business is best for serving bubble tea?
    Bubble Tea Answer

    Bubble tea is perfect for; Bubble Tea Shop, Coffee Shop, Espresso Cart, Kiosk, Snack Shop, Restaurant, Smoothie Shop, Juice Bar


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    Bubble Tea Question Are any of your clients operating their business from a kiosk?
    Bubble Tea Answer

    Yes.


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    Bubble Tea Question One of my main concerns is the cooking of the tapioca balls if I decide to go with a kiosk. I have no access to a kitchen from a kiosk. What are your suggestions?
    Bubble Tea Answer

    Purchase an electric or gas portable hot stove.

    Prepare the tapioca pearls at home

    Or you can prepare the tapioca in a rice pot.


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    Shipping and Distribution

     
    Bubble Tea Question Do you ship internationally?
    Bubble Tea Answer

    Yes, we ship internationally. Please email sales@bubbleteasupply.com for information regarding international orders. Please note that we only accept wire payment for international orders.


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    Bubble Tea Question How do your product get shipped?
    Bubble Tea Answer

    We use USPS 3-5 business days or FEDEX 2-3 business days delivery.


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    Bubble Tea Question Do you have a distributor in California?
    Bubble Tea Answer

    We don't have a distributor in California exclusively. We have several customers that purchase in bulk and sell as distributors to their friends and associates. We also have a warehouse in California.


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    Bubble Tea Question Do we have to pay a shipping fee for the Sealing Machine?
    Bubble Tea Answer

    No, shipping is free for the sealing machine if shipped within the USA.


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    Bubble Tea Question How long does delivery time take?
    Bubble Tea Answer

    We offer FedEx - 2 days or USPS - 3-5 business days.


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    Bubble Tea Question Are shipping fees already included in the price?
    Bubble Tea Answer

    No, shipping is an added cost. Shipping costs are determined by weight and sometimes dimensions.


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    Bubble Tea Question Do you ship to Alaska?
    Bubble Tea Answer

    We do ship to Alaska.


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    Bubble Tea Question How long will it take for an order?
    Bubble Tea Answer

    Most times orders are sent out the next business day. Allow 3-5 business days to receive your shipment.


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    Bubble Tea Question Do you offer wholesale shipping?
    Bubble Tea Answer

    We don't have wholesale shipping. Whatever the shipping carrier charges us, we pass on to the customer. We don't make money on the shipping. We try to keep shipping down to the minimum.


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    Bubble Tea Question Do you have a distributor in Canada?
    Bubble Tea Answer

    We ship throughout the world, we don't have any exclusive distributors, but we have some customers who purchase in bulk and sell to associates.


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    Bubble Tea Question Can you recommend a company here in Canada that I can order supplies?
    Bubble Tea Answer

    You can order with us, Bubble Tea Supply. We ship worldwide.


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    Bubble Tea Question You ship all the way from Hawaii?
    Bubble Tea Answer

    Our international headquarter is located in Honolulu, Hawaii. We have warehouses in Hawaii, the West Coast and East Coast.


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    Bubble Tea Question Do you charge for a local Hawaii delivery?
    Bubble Tea Answer

    Yes, minimum for free delivery is $200. Anything under $200 incurs a $10 delivery charge.


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    Bubble Tea Question Why is shipping so expensive and how is shipping calculated?
    Bubble Tea Answer

    The product is heavy and bulky. Shipping costs are determined by dimension, weight and number of boxes. We use USPS or FEDEX to ship out our products. We have special business discount rates for both USPS and FEDEX so you're already saving and getting your product quickly.


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    Bubble Tea Question Where do you ship your products to?
    Bubble Tea Answer

    We ship our products worldwide.


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    Bubble Tea Question Do you ship to Canada?
    Bubble Tea Answer

    Yes, we ship to Canada. Please call our 24-hour ordering line to order at 1-808-951-7883 to speak with a representative.


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    Bubble Tea Question Is there any way for me to save on my shipping? Shipping discounts?
    Bubble Tea Answer

    We have a good relationship with FEDEX and USPS so we offer our shipping discounts to our customers.

    The more you order the less per pound the shipping gets. Also, when you order in case amounts your product prices drop too.


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    Bubble Tea Question Do your prices include shipping?
    Bubble Tea Answer

    Our prices do not include shipping. For a quote, please email sales@bubbleteasupply.com or call our ordering line at 1-877-869-2622. You can also go through our shopping cart to get a shipping quote. If you decide to exit before going through the entire shopping cart, you can do this at www.bubbleteasupply.com


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    Bubble Tea Question What is the approximate time from placing to receiving orders for supplies and/or machines?
    Bubble Tea Answer

    Orders are usually shipped out within 1 business day from the completed order. If a customer continues to change their order, there may be a delay. We ship via fedex 2 day so you can expect your products between 2-3 days from when it was shipped, but if its a home kit or small order, it will ship by USPS and take 3-5 business days.


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    Bubble Tea Question Can I just walk into your warehouse to pick up my order?
    Bubble Tea Answer

    No, we ask that you call to place your order ahead of time. Please place your order at least 24-hours in advanced, before picking up your product in our warehouse. If you need a "rush" order of product, please let our telephone representative know that you need a "rush" order and a "rush" fee will be incurred to fulfill your order.


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    Bubble Tea Question Can I go to warehouse and look around to figure out what I want?
    Bubble Tea Answer

    Unfortunately our products are housed in several warehouses and it is not safe for people to be walking around to look at products with moving vehicles. All product descriptions and pictures can be found online at www.bubbleteasupply.biz


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    General Questions

     
    Bubble Tea Question What is the difference between BubbleTeaSupply.com and BubbleTeaSupply.biz?
    Bubble Tea Answer

    BubbleTeaSupply.biz is a new site and has wholesale ordering ability.


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    Bubble Tea Question Do you sell bubble tea to the Public?
    Bubble Tea Answer

    Yes, we sell directly to customers for business and for home use. Both can order online at www.bubbleteasupply.com or call in at 1-877-869-2622.


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    Bubble Tea Question Do you sell wholesale?
    Bubble Tea Answer

    Yes, we sell directly to customers, home users and businesses. Business' minimum order of $200 is required to qualify for wholesale pricing.


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    Bubble Tea Question Where is the product made? Is that where bubble tea is originally from?
    Bubble Tea Answer

    Bubble Tea Supply's products are made in Taiwan where bubble tea first originated about 40 years ago. Bubble Tea Supply exclusively manufactures top of the line products for our customers. No one else carries our brand or mix of products. Bubble Tea Supply has been given the Gold Medal for "Best of the Best" bubble tea products in the country four years in a row.


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    Bubble Tea Question Do you have a bubble tea shop that sells drinks or products to make bubble tea?
    Bubble Tea Answer

    Bubble Tea Supply does not have a store that sells drinks. Bubble Tea Supply is a distributor of products for home users or businesses that want to sell bubble tea drinks.


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    Bubble Tea Question Do you take credit cards?
    Bubble Tea Answer

    We accept all major credit cards, Visa, Mastercard, Discover and American Express. International orders and machine orders require a wire transfer.


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    Bubble Tea Question Are your products manufactured in Hawaii?
    Bubble Tea Answer

    No, we manufacture our products in Taiwan. We have a call center in Hawaii. We also have warehouses in Hawaii, the West Coast and East Coast.


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    Bubble Tea Question Is it ok to use the Bubble Tea name on my shop?
    Bubble Tea Answer

    Bubble Tea is a general term to describe the drink. You can use the words "bubble tea" to say what you are selling.


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    Bubble Tea Question Do all bubble tea drinks have tea in them?
    Bubble Tea Answer

    Not all bubble tea drinks have tea in them. Only the drinks that have a tea base have tea in them. The milk tea powders and green tea powders do have tea in them. You can make your bubble tea using the green jasmine tea or black aromatic filter bags But, you don't need to use tea as a base to mix the drink, you can just use water or milk.


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    Bubble Tea Question How do I create a menu board?
    Bubble Tea Answer

    The best way to create a great menu board is by first sampling the different products that are offered. A great kit to try is the Deluxe Business Sample Kit. This kit has enough products for you to try the different flavors and products, our recommended recipes for each product, and create your own signature drinks. You will find that you can mix a variety of flavors together to create unique items, such as papaya, coconut and banana make a great tropical dream drink. A mix of coconut with strawberry syrup poured on the top creates an island favorite, lava flow. Add pineapple flavored coconut meat with the tapioca pearls and a Deluxe Lava Flow will get your customers coming back for more! Be creative when creating your menu board, sky is the limit.


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    Bubble Tea Question Is it better to use a blender to make bubble tea?
    Bubble Tea Answer

    Preparing bubble tea can be done with a shaker, blender, or shaved ice machine. We recommend that you try the different methods to see the texture that you want to serve. Some businesses offer customers their choice of preparation, this way you can't go wrong with satisfying your customer.


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    Bubble Tea Question Can bubble tea be served hot?
    Bubble Tea Answer

    Bubble Tea can be enjoyed warm. However, if customers are drinking through a straw, remind them to be careful as the pearls and the heated liquid will shoot into their mouths quickly. Enjoying a warm to hot bubble tea may be enjoyed better with a spoon


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    Bubble Tea Question How should I promote this drink that is unknown in my community?
    Bubble Tea Answer

    Promotional materials are available for purchase at http://www.bubbleteasupply.com/store/store.php3?item_category=35&category_type=2

    These eye catchy posters will create curiosity in your customers. Some of these promotional items come with business starter kits, like the Ultimate Business Starter Kit, Business Starter Kit and Fundraising Kit. Another recommended way to entice your customers to purchase a drink is to let them try an ounce sample of the bubble tea with a few tapioca pearls. They'll get hooked on the cool, refreshing and fruity taste with the pearls on the bottom to enjoy.


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    Bubble Tea Question What is Neptune Ice?
    Bubble Tea Answer

    Bubble Tea Supply brands its products as Neptune Ice. Neptune Ice was chosen since Neptune is the coldest planet in space. We believe our drinks are cool and refreshing to the palate.


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    Bubble Tea Question What is the nutritional value of bubble tea?
    Bubble Tea Answer

    All bubble tea drinks will not have the same nutritional information. Depending on the vendor's supplier, quality of product and recipe used to make each drink, the nutritional values will differ. Companies that use the all-in-one type of products have a lot more creamer and sugar added to their powder mixes. With Bubble Tea Supply, we leave the products in its raw state so that businesses can create the drinks to their customer's needs. You can use creamer, milk, soymilk or rice milk; use honey, brown sugar, white sugar or sugar syrup to add to your bubble tea drinks.


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    Bubble Tea Question What is the nutritional information for a bubble tea drink?
    Bubble Tea Answer

    Bubble Tea Supply's flavored powders and juice syrups are made from real fruit. However, making the bubble tea drink determines the nutrition. We provide a variety of recipes, however, depending on if you use whole milk, non-dairy creamer, skim milk, soy milk, half n half, condensed milk, sugar, sugar syrup, fructose (fruit sweetener), artificial sweetener… There are varieties. Therefore, when you make the product at home you decide what you are putting into the drink. If you need specifics, you can email the company directly at sales@bubbleteasupply.com. You can also go to the website at www.bubbleteasupply.com under the bubble tea components section that will give you more detail about what goes into a drink.


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    Bubble Tea Question Are posters or promotional materials provided?
    Bubble Tea Answer

    Posters are available upon request. You can see poster samples on our website under promotional materials. They run for $25 and are a great marketing tool to attract customers.


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    Bubble Tea Question How do you prepare the drink?
    Bubble Tea Answer

    All recipes are included in each order. The instructions are simple to follow and measuring utensils are provided to ensure proper measurement. It's very simple. If you can make instant coffee, you can make this drink. You add all of the powdered ingredients together with ice and water, then blend or shake the drink.

    We have pictures and recipes for Bubble Tea Supply products online at http://www.bubbleteasupply.com/index.php?page=recipes.html


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    Bubble Tea Question Can you refer me to a franchise or can I franchise Bubble Tea Supply's name?
    Bubble Tea Answer

    Bubble Tea Supply is just a supplier of bubble tea products. We are not a franchise and can not recommend you to a good franchise. However, if you are looking for products, we can offer you the highest grade of bubble tea products on the market.


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    Bubble Tea Question How do I qualify for wholesale pricing?
    Bubble Tea Answer

    To qualify for wholesale pricing, minimum order is $200. Wholesale pricing is offered to businesses seeking to add bubble tea products to their existing menu or someone interested in opening a bubble tea business. If you are interested in ordering bubble tea products at wholesale pricing, please register online at www.bubbleteasupply.com under the business section.

    After submitting a wholesale request, an email will be sent to you with information about wholesale pricing and the ability to order online. When ordering wholesale, please remember to login as a wholesale customer to receive wholesale pricing. Can I help you register your business now so you don't have to do it on your own? How can I help you place your online order?


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    Bubble Tea Question Can I get discounts?
    Bubble Tea Answer

    Are you running a business? Business customers get wholesale pricing. You'll notice on the price list that the more you purchase, the more you'll save.


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    Bubble Tea Question How many drinks can I get out of your products? E.g. tea, pearls, syrups, powders, etc in a 16 oz. Drink?
    Bubble Tea Answer

    Servings per package:

    - 2.2 lbs flavor powder = 45-50 servings (16 oz drink)
    - 6.6 lbs tapioca = 80-100 servings
    - syrup = 20-40 servings (40 fluid ounce size) 1-2 fluid ounces per serving
    - 2.2 tapioca = 25-33 servings


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    Bubble Tea Question What are the top five flavors?
    Bubble Tea Answer

    Many people favor the fruity flavors. However, the drinks with some caffeine sell well also. The top five flavors are honeydew, strawberry, mango, coffee and milk tea.


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    Bubble Tea Question Is there a minimum order for delivery in Hawaii?
    Bubble Tea Answer

    We only deliver products in Hawaii. The minimum order is $200. Out of Oahu, Hawaii we will ship products USPS or FEDEX.


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    Bubble Tea Question Do you ship internationally?
    Bubble Tea Answer

    Yes, we ship internationally. Please email sales@bubbleteasupply.com for information regarding international orders. Please note that we only accept wire payment for international orders.


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    Bubble Tea Question I have tried Bubble Tea in ----(state)----, do you supply to those people too?
    Bubble Tea Answer

    We supply to a lot of companies throughout the USA and internationally.


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    Bubble Tea Question I'm having trouble ordering through the internet, what should I do?
    Bubble Tea Answer

    Let me help you place your order through the phone now. What would you like to order?

    Our ordering line is open 24-hours a day with a representative available to answer your call and take you order on the phone. Speak with a live person to place your order at any time toll free 1-877-869-2622. Canada customers, please call 1-877-869-2622.


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    Bubble Tea Question Are your prices in US dollars or Canadian dollars?
    Bubble Tea Answer

    We are located in the United States, thus our prices reflect US currency.


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    Bubble Tea Question What payment do you take for international orders?
    Bubble Tea Answer

    We only accept wire payments from bank account to bank account when doing an international transaction.


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    Bubble Tea Question Can I just walk into your warehouse to pick up my order?
    Bubble Tea Answer

    No, we ask that you call to place your order ahead of time. Please place your order at least 24-hours in advanced, before picking up your product in our warehouse. If you need a "rush" order of product, please let our telephone representative know that you need a "rush" order and a "rush" fee will be incurred to fulfill your order.


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    Bubble Tea Question Can I go to warehouse and look around to figure out what I want?
    Bubble Tea Answer

    Unfortunately our products are housed in several warehouses and it is not safe for people to be walking around to look at products with moving vehicles. All product descriptions and pictures can be found online at www.bubbleteasupply.biz


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    Click here for Wholesale and Pricing Information

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